One-Stop Partners Team Meeting Minutes


SEPTEMBER 24, 2001

Members Present

Edmond Anderson, Glenmont Job Corps Center
William A. Atkins, Ed.D., Nassau Community College (NCC)
Lois Benjamin, New York State Education Department Vocational Educational Services
                         for Individuals With Disabilities (VESID)
Carl Calo, VESID
Don Capozzo, National Council On The Aging, Inc. (NCOA)
Robert Costello, NCC
Jacquelyn Duwel, Emrich Educational Management Services (EEMS)
Mathew Dwyer, City of Long Beach (CLB)
E. Nadine Holsey, Economic Opportunity Commission of Nassau County (EOC)
John J. Gill, Town of Hempstead Department of Occupational Resources (DOOR)
Edward Kenny, DOOR
Martin Murphy, New York State Education Department Long Island Staff Development
Stephen Salhus, New York State Department of Labor Division of Employment Services
Susan Stevens, EOC

Others Present

Annie Williams, NYSDOL Workforce Development and Training Division

1. Welcome and Introductions

The meeting was convened at 10:05 A.M.  The members of the team introduced themselves.

2. New Partners

Mr. Kenny provided the members with a revised listing of the One-Stop partner organizations.  In addition, he indicated that two new partner organizations have joined the Hempstead Works System and that both would be co-located at the full service center.  Representatives of each organization described their organizations and the services that they deliver.

Jacqueline M. Duwel, Vice President of Emrich Educational Management Systems (EEMS), indicated that her organization contracts with the United States Department of Labor (USDOL) to provide outreach and recruitment for the Job Corps program.  Edmond Anderson of the Glenmont Job Corps Center described his role in placing Job Corps participants from the Glenmont Center in unsubsidized employment.

3. Disaster Assistance Update

Stephen Salhus, Regional Director of the NYSDOL/DOES, informed the group of the benefits available to individuals affected by the tragic events of September 11, 2001.  He indicated that applicants for Disaster Unemployment Assistance (DUA) should call 1-888-447-3992.  Mr. Salhus stated that Rosanne Maraia was on a special assignment in Manhattan to assist in conducting rapid response activities for those in need of reemployment and unemployment services.

John J. Gill, First Deputy Commissioner of DOOR, offered the use of DOOR facilities and its local One-Stop Operating System (OSOS) connection to conduct benefits claims processing for those affected by the terrorists attacks.  Mr. Kenny advised the group that John Twomey, Executive Director of the New York Association of Training and Employment Professionals, Inc. (NYATEP) was also on a special assignment in Manhattan, where he is working as a liaison between the USDOL, NYSDOL and the New York City agencies.  He also reported that NYATEP member organizations from nine local workforce investment areas have agreed to place an advertisement in the New York Times to publicize the services available to the affected individuals through their local workforce investment systems.

4. Marketing Work Group Report

On behalf of Elvira Lovaglio-Duncan, Project Manager of NCOA, Mr. Kenny briefed the group regarding the content of the Work Group's meeting on September 5, 2001.  He informed the team that Ms. Lovaglio-Duncan wishes to emphasize the importance of marketing the system not only to businesses and jobseekers, but to system staff, as well.  To increase staff understanding of the One-Stop system and also to enhance their ability to make worthwhile referrals to partner agencies, the members were provided with an updated Orientation Manual and Referral Guide.  Each member is expected to disseminate these documents to their staff at all access points.  The orientation and referral processes are to be "universal" throughout the system.  

Martin Murphy, Director of the Long Island Staff Development Consortium, suggested that a training session be conducted for all of the line staff of the system.  Ms. Stevens agreed that this training was needed.  For the benefit of those who were not present at the time, Mr. Kenny described the session facilitated by Greg Newton for our system in January of 2000.  He also suggested that any such training be coordinated with training concerning the OSOS.

A videotape describing the "Workforce New York" One-Stop certification process was presented.  Mr. Kenny informed the group that an application to certify the Hempstead Works has been reviewed and approved by Ann Steinger, the Chairperson of the local Workforce Investment Board (WIB), and that a motion will be requested at the next WIB meeting to approve the local certification.
If the local certification is approved by the WIB, then an application for statewide certification will be submitted to the New York State Department of Labor in Albany. 
The members agreed that our local system will attempt, through the certification process, to utilize the Workforce New York marketing package.  In order to complete the certification process, memoranda of understanding must be executed with all partners.  In addition, the statewide certification process requires that a One-Stop Operator Agreement be executed among the members of the operator consortium (i.e. CLB, DOOR and NYSDOL/DOES).  The Self-Assessment section of the Certification Application conforms to the USDOL Workforce Excellence Network (WEN) Application, which is being submitted by the local WIB to USDOL.

Mr. Gill explained that Web-based and hard copy literature will be developed in the Workforce New York format for our local system by our Internet provider "BigBuzz."  The system's web site will be overhauled as well.

5. Program Year 2000 Outcomes

The members were provided with the following reports for Program Year (PY) 2000 (July 1, 2000 through June 30, 2001):

Ø NYSDOL Workforce Development and Training Division, State Representative's Report (Prepared By Annie Williams);
Ø Universal Resources Shared System Services Report;
Ø Workforce Investment Act (WIA) / Balanced Budget Act Employment Retention Report;
Ø Universal Resources Customer Satisfaction Report;
Ø Universal Resources Return-On-Investment Report;
Ø Workforce Investment Board Consumer Report on Training Providers.

Mr. Kenny explained that the reports indicate that over 5,000 individuals were served by the system in PY 2000.  He indicated that the system did not capture many additional individuals for whom services were recorded in the OSOS system, but not recorded in the Hempstead Works Quality Assurance Program (URQAP).  In order to capture data for these individuals, he suggested that OSOS entries be recorded in hard copy to be later entered into URQAP by the Department of Occupational Resources.  He also stressed the importance of reporting entered employment information by all of the partners.  Finally, he suggested that NYSDOL consider providing local workforce investment boards with Unemployment Insurance Earnings Records for shared system service customers, in addition to those enrolled under WIA and WtW.  This information could be utilized to determine return-on-investment and other outcomes on a system wide basis.

The members were reminded by Mr. Kenny that the Return-On-Investment Report and the Consumer Report on Training Providers must be available at each public access location of the system.  

Mr. Gill explained the cost and logistics involved in maintaining the wide area network.  He indicated that partner access points will be disconnected in those instances where the reports indicate that the access point is not productive enough to justify the expenditure of funding to operate it.  Mr. Gill also requested that each partner assign a representative to troubleshoot, resolve and/or report on WAN operational problems at each of their access points.  The members were advised to instruct their staff to utilize hard copy forms to record shared system services, for data entry at a later date, in those instances where the WAN is not functioning.

6. Business Services Team Report

Mr. Salhus explained that Business Services Team is now being coordinated by the NYSDOL/DOES Regional Office.  He reported that he and his staff recently met with Matthew Crosson, Executive Director of the Long island Association (LIA) to explore collaborative ventures.

7. Adjournment

No new or old business was raised.  The meeting was adjourned at 11:45 A.M.